FAQS

OMWHAIR – Frequently Asked Questions
What is OMWHAIR?
OMWHAIR (On My Way Hair) is a wig styling service specialising in glueless wigs, designed to keep you looking polished, effortless, and ready to go.

What type of wigs do you work with?
We work exclusively with glueless wigs—easy-to-wear units that require no glue or adhesive.

Do you sell wigs?
Yes! We offer a curated range of glueless wigs, fully customised and styled so they’re ready to wear straight out of the box.

Do you offer wig revamps?
Yes, but revamp services are only available to returning clients who have previously purchased a wig from OMWHAIR.

Can I send a wig that I didn’t buy from you?
No, we only service wigs that were originally purchased from OMWHAIR to maintain our quality standards.

Shipping Policy
Do you ship internationally?
Yes, we ship worldwide.

Are there additional costs for international orders?
International customers are responsible for any customs fees, import duties, or taxes required by their country. These are not included in your order total.

Will I have to pay customs fees?
This depends on your country’s customs regulations. Any charges are determined by your local authorities.

How long does shipping take?
Delivery times vary depending on location. International orders may take longer due to customs processing.

Returns & Refund Policy
Do you accept returns?
Due to the nature of our products and services, all wig sales and styling services are final sale. We do not accept returns once an order has been processed.